advice shop

There is no fee involved for any assistance from the Advice Shop.


Advice Shop contact details:

Units 9-12,

Waverley Industrial Estate,

Bathgate,

EH48 4HY

Telephone - 01506 776444 (main Advice Shop number) or 01506 776800 (for housing or council tax benefit information)

Fax - 01506 776448

Opening times:

Monday, Tuesday and Thursday - 9.00-5.00, Wednesday - 9.00-1.00 and Friday - 9.00-4.00 

The Advice Shop can help you with:

 

  • Filling in forms
  • Checking that your benefits are correct
  • Advising you what benefits to claim and how to claim them
  • Helping to take your claim further if you have been refused a benefit
  • Dealing with creditors on your behalf
  • Explaining your options when you have financial problems and advise you on what course to take
  • Negotiating payment agreements with creditors on your behalf
  • Representing you if your are taken to court
  • Matters to do with your contract of employment
  • Advising you of your employment rights
  • Helping you if you have been discriminated against
  • Advice on maternity rights
  • Helping you to prepare your case if you think you have been unfairly dismissed and representing you if you need to go to a tribunal
  • Energy Advice

Housing Benefit helps people on low incomes with their rent. There are two kinds of Housing Benefit - Rent Rebate for council tenants and Rent Allowance for private tenants.

Council Tax Benefit helps people on low incomes to pay their Council Tax. In West Lothian these benefits are administered by the council's Revenues Unit.

Housing Benefit and Council Tax Benefit are national welfare benefits which are administered by Local Authorities on behalf of the Department for Work and Pensions (DWP).

Housing Benefit Information for Landlords

Our Getting the Benefit A Guide to Housing Benefit for Landlords answers the most common questions that private landlords have about Housing Benefit Claims. 

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